Reviews

If you have used Peggy and her team before, then you know. If not, AC Lady is the ONLY AC Service company you should consider. They go the extra mile, every time, holidays or otherwise, and they focus on repair, not just selling you a new system (unless you REALLY need it). Stop looking and give them a call - you won't be disappointed!

I cannot say enough about Peggy and her team – The Daniels, and Melissa, and others I don’t have names for. In one day they were out for an estimate, then returned the next day for a complete install. Put me at ease, explained all the things, and were friendly and I never once felt pressured or taken advantage of. I will recommend AC Lady every time! They came SO PROMPTLY! They communicated every step of the way. Just fabulous! Pricing was quite fair for the work – and boy was it done neatly and quickly. very thorough.

This is by far the best AC company that we have used. They have come to our house twice, once for heating, and once for AC. If you want someone who is honest and extremely competent, and won't try to sell you a new unit that you don't need - this is who you call. Our heat went out this winter and we called another company, who tried to sell us a completely new unit for $13,000 -- we called the AC lady for a second opinion and they reset our unit and said there was no need for a new one! Our AC stopped working yesterday morning and when I called the AC lady in the afternoon, they were able to fit us in within the hour - the tech came out and noticed our capacitor on our outside unit had stopped working. Didn't try to sell us anything and we were back up and running less than an hour later. Couldn't recommend them to enough people.

The A/C Lady was referred to me by my friend who had used their services for her home. I have an investment property and the tenant sent me a text on Monday which was Memorial Day. I called The A/C Lady even thought it was a Legal Holiday knowing that her business was closed. I left a message on the office recorder about the a/c not working and I asked for a call back. Early Tuesday morning I received a call back. I was very impressed with the caring voice on the phone line. Peggy listened to me and she said not to worry because she was going to send a Tech out right away. We agreed on a time and the tech Michael sent me a text to let me know that he was on his way. He came prepared to find the problem and then he fixed the problem. Michael is very knowledgeable and fixed the unit. He was very professional and very pleasant to talk with. The tenant was also very pleased to have the house blowing cool air again. I had called other companies and The A/C Lady was the Only one to call me back and came out to take care of my issue. I will recommend them to anyone who has A/C issues. I will also use them for my fall inspection before it it time to turn on the heat. The repair cost was also very reasonable and it made sense. They did not try to sell me a new unit or try to take advantage of the situation. Very pleased with the service

A/C Lady is the very best with customer service and knowledge of their business. Always on time and very fair prices. Michael has been the repairman for maintenance and repairs. He was always knowledgeable and very fair.

Called them out for an issue that Milestone Electric said they saw with my AC during an inspection. Called the AC Lady for a second opinion and Michael came out to inspect. He said he did not see any issues and that we did not need the $800 service Milestone said we needed. He also noticed a burnt and bubbly wire and replaced it for free. He could have easily agreed with Milestone and offered us a cheaper rate and gotten our money but instead was honest. We appreciated that and will definitely be using them in the future whenever we do need services for our AC.

Can't say enough good things about this company. Woke up this morning to a warm house and called AC Lady at 645am and left a message. Peggy called me back at 730am and had a technician on the way at 800am. Problem diagnosed, fixed and house cooling again by 830am. Thanks to Daniel the knowledgeable technician that came to our rescue.

We heard great things about AC Lady and hired them to do a systems check on our unit. Michael was the best. He was polite, professional and honest. He kept us informed and completed the work quickly. The price I was given on the phone was the price I paid and there was no attempt to upsell us or add on additional charges.

This company is the bomb!! Our AC went out and we called a company who lied to us and quoted $33,000 had to replace everything! Nope gonna get a 2nd company to see what they say, AC Lady came out and quoted 1/8th of the first company said we would have ac by end of next day! They were honest, never tried to upsale, and we were cold by the next night! Please call them and don’t stress what other companies try to scam in this 110 degree temp!